Ward 23. For part one of the piece of work we visited four wards (21, 22, 23 and 50). Our hospitals have low rates of healthcare-associated infections like C. diff or MRSA. Contact Number. Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times 2pm-3pm and 6:30pm-7:30pm Are children welcome? Please ensure that your visitors only come to visit you during official visiting times. We ask that no more than two people visit a patient at any one time. If you need the bathroom, our ward staff will direct you to the nearest public toilets. 3. Opening hours: Monday to Friday (excluding bank holidays). Please check our visiting times and ward details for more information. The new rules prohibit visiting … 8am–4.45pm. Remember that it’s okay to ask staff if they have cleaned their hands. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Site UHCW Town Coventry Salary £24,907 - £30,615 pro rata per annum Closing 13/01/2021 23:59 Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. To ensure patient/ward safety we suggest a maximum of 2 visitors to each patient at any given time. In turn, we ask that visitors treat our staff, and other patients and their families with respect and dignity. Plenty of doctors visited which was a relief and kept me informed. Visiting hours for the Maternity wards run from 9.30am – 9.30pm for one birthing partner only, and 7pm – 8pm each day for friends and family. Location: Near Brookfield House, just off North Road - map here. Ward 23. Visit if you have recently suffered with an illness such as cold, vomiting, diarrhoea or any other infectious condition in the last 48 hours. Wards were selected for their different specialties and after reviewing the intelligence we hold from feedback about services. This is where Neurosurgery and Urology surgery is carried out Level 4 – the Emergency Department A map is provided here but is available on the wall, just past the takeaway on level 7. Please ask the nurse in charge in regards to children under the age of 12 years visiting relatives on the ward. Parents of babies in Special Care may visit at any time. The staff were very professional, friendly and always explained everything they did. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception. • Meal times are protected and take place about 8am - 9am / 11.30am - 1pm / 5pm - 6pm • If you would like to be with your relative or friend outside of visiting time please speak to myself or another member of the team. No children under 12 Is there flexibility in visiting? Thank you for letting us know and we will now be able to offer the appointment time to another patient. 14:00 - 19:00. Patient quote "On behalf of myself and and my fellow patients I wish to express our most sincere gratitude to all staff on Ward 37. Click on the ‘Book Online’ button above. Please Do 1. Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. This can cause infections. Please book an appointment before attending for a blood test. 14:00 - 19:00. We Care - We Achieve - We Innovate University Hospitals Coventry and Warwickshire NHS Trust (UHCW) has much to be proud of and with the opening of the flagship University Hospital and further developments at the Hospital of St Cross and in primary care, we believe the next five years offers exciting possibilities for our patients, staff and the local community. For those patients who don’t require urgent medical attention, remember you can seek advice from the NHS 111 helpline, your pharmacist or your doctor. IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19, Shielding Patients in very high risk for COVID Group. Visiting hours for the ward are Monday - Friday 2.00pm - 3.00pm and 6.30pm - 8pm / Saturday and Sunday 10 am - 9pm • Area 1 : 02476 965311 • Area 2 : 02476 965309 • Area 4 : 02476 965313 Just a few basic things to remember Telephone numbers for Ward 53 - … Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross. All people who have been identified as very high risk (requiring shielding) for COVID are in the process of being contacted by their clinician regarding their ongoing care. In some circumstances this can be extended by arrangement with the Charge Nurse. Visiting on Wards 24 (antenatal) and Ward 25 (postnatal) will be permitted for birthing partners under a new online visitor booking system. All staff were professional and cared for me well. These are: Monday to Friday: Saturday and Sunday: 6.30pm to 8pm and 2pm to 4pm and 6.30pm to 8pm. The visiting restrictions were announced following the Prime Minister’s speech at 8.30pm on BBC 1 last night (Monday March 23). Visiting hours for the maternity wards and critical care vary from the standard visiting hours. Opening hours: The blood taking clinic sessions for adults and children are listed below: Monday -Friday 7am-4:45pm Appointment only, Wednesday Evening 5pm-7pm Suspended due to COVID, Saturday Morning 7am-10pm Suspended due to COVID. If you have a query, please contact the Patient Advice and Liaison team or your doctor/nurse. people visit in the afternoon when they are more able to spend quality time with relatives/significant others. April 2020 NEW - This Clinic is now by appointment. Click here for a list of these specialist tests and to find out more. The blood taking clinic sessions for adults and children are listed below: Sustainability and Transformation Partnership, Click here for a list of these specialist tests and to find out more, COVID-19 Information: Click here for the latest information. Additional Information. People who are in the groups identified by the government as higher risk e.g are over 70 or receive a yearly flu jab, but are not in the very high risk (requiring shielding) group, can attend our normal blood test clinics. Welcome to Ward 23 at the Royal Shrewsbury Hospital. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Turn your mobile phone to ‘silent’ to keep noise to a minimum on our wards. Cate Hillman. Other visitors are allowed between 7.00pm and 8.00pm. Surgeons also visited me and explained simply what was going on. Please ensure that your visitors only come to visit you during official visiting times. Thank you for letting us know we need to cancel this appointment – can we just check with you if this is because: We will let your GP know of this change. If you have a query, please contact the Patient Advice and Liaison team or your doctor/nurse. The blood test clinics and waiting areas have been adapted so that social distancing can be maintained. Click on the map for information about phlebotomy clinics in Coventry. We have a duty to protect the privacy, confidentiality and dignity of all of our patients. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly. However, please speak to the nurse in charge before giving a patient food brought from outside the hospital. However, any deliberate acts of verbal or physical aggression towards our staff will not be tolerated. Orange Zone - Level Three. IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19, Shielding Patients in very high risk for COVID Group. Monday to Friday 2-4pm and 6-8pm Saturday and Sunday 2-8pm . Site UHCW Town Coventry Salary £24,907 - £30,615 pro rata per annum Closing 13/01/2021 23:59 Contact Number. You can book an appointment online at the locations in red. The blood test clinics and waiting areas have been adapted so that social distancing can be maintained. Additional Information. 2. Assist your relative or friend to eat their meals if they need help. Visiting Hours. The blood taking clinic sessions for adults and children are listed below: Sustainability and Transformation Partnership, Medical Decision Unit and Ambulatory Emergency Care, Click here for a list of these specialist tests and to find out more, COVID-19 Information: Click here for the latest information, If you are experiencing symptoms associated with COVID-19, e.g. This site uses automatic translation software provided by Google. Children under 16 years old will need to book online here. patients, visitors or staff are not permitted to do either on our hospital sites. Location: Outpatients Department, on the ground floor. • Meal times are protected and take place about 8am - 9am / 11.30am - 1pm / 5pm - 6pm • If you would like to be with your relative or friend outside of visiting time pleaes speak to myself or another member of the team. Changes to our methodology were made as a result of this. Touch the patient’s wounds or any medical equipment they are attached to, such as drips and catheters. The new booking system, funded by the UHCW Charity, will allow visiting from midday until 16:00 seven days a week. Visiting Hours. Click on the ‘Book Online’ button above. Location. Our staff should also introduce themselves to patients and their families. No children are allowed except the parents’ own. Location. If you are experiencing symptoms associated with COVID-19, e.g. The official visiting hours for UHCW are normally: Monday – Friday 6.30pm – 8pm; and Saturday, Sunday and Bank Holidays 11am – 8pm. • One nominated visitor is allowed to visit a patient on compassionate grounds, per day. Please do not hesitate to speak with a member of staff if you have questions about when you can visit. Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times 2pm-3pm and 6:30pm-7:30pm Are children welcome? Visitors will have to book in advance to ensure the wards do not get over capacity. Quality; holding discussions at the UHCW Patient Experience and Engagement Committee (PEEC) and attended a meeting of Ward Matrons to discuss the work. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays). UHCW NHS Trust have produced a patient bedside folder for every patient at our hospitals in Coventry and Rugby. N.B. Visiting hours for the ward are Monday - Friday 2pm - 3.30pm & 6.30pm - 8pm / Saturday and Sunday 10 am - 9pm Staff giving patient care should also have bare arms below their elbows and should have removed watches and stoned rings. The new restrictions were announced on Saturday March 28 and UHCW said they are designed to protect mothers, babies, families and staff. The staff were very professional, friendly and always explained everything they did. We visited wards 21, 22, 23, 50, 35, 33, 32, 31 and carried out a pilot visit to ward 42. Each bedside folder combines … All other visitors: 3.30pm – 4.30pm and 6.30pm – 7.30pm All people who have been identified as very high risk (requiring shielding) for COVID are in the process of being contacted by their clinician regarding their ongoing care. Some wards at University Hospital are also able to offer afternoon visiting during the week. Ward manager. To support our hospitals and make a donation visit www.uhcwcharity.org. Address: Stoney Stanton Road, Coventry CV1 4FS As part of our response to COVID-19, visiting is currently restricted at all of our sites. Visiting hours for the ward are Monday - Friday 2.00pm - 3.00pm and 6.30pm - 8pm / Saturdays, Sundays and Bank Holidays Please book an appointment before attending for a blood test. Ward manager. We kindly ask you to put all litter in the bins provided to keep our hospital clean. This includes making sure that any noise (e.g. People who are in the groups identified by the government as higher risk e.g are over 70 or receive a yearly flu jab, but are not in the very high risk (requiring shielding) group, can attend our normal blood test clinics. To support our hospitals and make a donation visit www.uhcwcharity.org. In line with national guidance, please be advised that patient visiting has now been suspended at both of our sites – University Hospital, Coventry and The Hospital of St Cross, Rugby. Please check the locations on the map below. Recent feedback from patients: Couldn’t have been treated any better. Click here for a list of these specialist tests and to find out more. Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Children under 16 years old will need to book online here. Matron. Visiting on Wards 24 (antenatal) and Ward 25 (postnatal) will be permitted for birthing partners under a new online visitor booking system. In line with national guidance, please be advised that patient visiting has now been suspended at both of our sites – University Hospital, Coventry and The Hospital of St Cross, Rugby. Tell us about any allergies or special diets as soon as possible. Car Park. However, there are a number of things you can help us do to prevent infections in our hospitals. We reserve the right to call security in the event of any incidents. Children under 16 years old will need to book online here. Address: Stoney Stanton Road, Coventry CV1 4FS fever or continuous new cough, please, The blood test service is currently limited to fewer clinic sites than usual due to the ongoing pandemic. Opening hours: Monday to Friday (excluding bank holidays). Arrange for a relative or friend to take any personal clothing home to wash. Second part review ward 23 . We expect all our staff to live by the following behaviours and values: We treat everyone with courtesy and compassion, We act with openness, honesty and integrity, We see education, research and learning as central to improvement, We are open to change and seek to innovate to improve what we do, We work in partnership to deliver and improve services we provide for our patients, We take pride in all we do and aspire to do, We treat everyone with respect and dignity. Patients who are able to eat are provided with three main meals a day, with snacks and drinks available between meals. The hospital does not provide a patient laundry service. Sit or lie on the beds. © 2021 University Hospitals Coventry and Warwickshire. Matron. ___________________________________________________________________. I did not expect to ever be in walsgrave but thank all the staff on ward 23 for their care. The car park is at the centre of many patients, staff and residents' woes as it gets to full capacity quickly during visiting hours. Consume alcohol or use illegal drugs. Children under 16 years old will need to book online here. Due to the high COVID-19 infection rate in our area, and how busy our hospitals are, we have made the difficult decision to suspend inpatient visiting for a further two week period until at least Wednesday 27 January. Cate Hillman. I received fantastic care on this ward. Visiting Visiting is available to partners 24 hours a day as part of our Mum + 1 policy, this is to help facilitate bonding and to support the mother. Please could you kindly do this when entering and leaving a patient's room to prevent illness and infections. Location: Access is via the main doors, the Phlebotomy team are in Area A. See above Are the numbers restricted? Respect the privacy and dignity of patients at all times; it is an essential aspect of care. Ward information; Emergency Care; Facilities and Shops; Pharmacy; Our Performance; Help and Support; Safeguarding; Spiritual Care; Ward information University Hospital. © 2021 University Hospitals Coventry and Warwickshire. Click on the ‘Book Online’ button above. If you require a blood test whilst shielding as part of your care, appointment details including when and where your blood test will be carried out will be sent to you via a text message from SwiftQueue who manage our blood test bookings. Should these visiting times be unsuitable, please see the nurse in charge who can negotiate alternative visiting times with you. Children under 16 years old will need to book online here. During the induction of labour process you are asked to bring only 1 birth partner with you to ensure privacy of other women in the ward area. C. Visiting hours. If you require a blood test whilst shielding as part of your care, appointment details including when and where your blood test will be carried out will be sent to you via a text message from SwiftQueue who manage our blood test bookings. Children under 16 years old will need to book online here. Orange Zone - Level Three. 8am–4.45pm. Visitors may be escorted from the premises, and may be banned from further visits. Naomi Avery. For our most up to date information, please click the blue button below. This site uses automatic translation software provided by Google. Drop litter. The new booking system, funded by the UHCW Charity, will allow visiting from midday until 16:00 seven days a week. The car park is at the centre of many patients, staff and residents' woes as it gets to full capacity quickly during visiting hours. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Use the alcohol hand rub provided on the wards. April 2020 NEW - This Clinic is now by appointment. Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Ward Visiting Times; Ward Visiting Times. The Trust cannot verify its accuracy and you should not rely on the information translated. Thank you for letting us know and we will now be able to offer the appointment time to another patient. Contact Us. Recent feedback from patients: Couldn’t have been treated any better. We appreciate that hospitals can be stressful places for patients and visitors. Click on the ‘Book Online’ button above. No children under 12 Is there flexibility in visiting? This enabled us to develop our approach to this piece of work. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays). Visiting. Please book an appointment before attending for a blood test. Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Take photographs when in the hospital. Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross. Please check the locations on the map below. C. Visiting hours. is not disturbing other patients. Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Ward 23 has an open visiting policy so visitors are able to come at anytime during the day and before 8pm in the evening. loud conversations, videos on smartphones, tablets, etc.) Please book an appointment before attending for a blood test. fever or continuous new cough, please, The blood test service is currently limited to fewer clinic sites than usual due to the ongoing pandemic. Naomi Avery. Staff were very caring and helpful. You can book an appointment online at the locations in red. The official visiting hours for UHCW are normally: Monday – Friday 6.30pm – 8pm; and Saturday, Sunday and Bank Holidays 11am – 8pm. Opening hours: The blood taking clinic sessions for adults and children are listed below: Monday -Friday 7am-4:45pm Appointment only, Wednesday Evening 5pm-7pm Suspended due to COVID, Saturday Morning 7am-10pm Suspended due to COVID. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly. 23. Ward 23A (Neurology) and 23B (Neurosurgery) On level 6 are the South Block Theatres – 7 and 8. It is important to minimise the risk of infection to newborn babies, so we also ask families not to bring any children under age 5 onto the ward (except siblings) SPECIAL CARE BABY UNIT. This helps us to maintain privacy, dignity and an environment that supports all of our patients to rest and recover. Visiting times are remaining the same on weekdays The new visiting times are as follows: Monday to Friday: 2pm - 4pm (Hoskyn, Mulberry and Oak wards at the Hospital of St Cross only), 6.30pm - 8pm (both hospitals) Saturday and Sunday and Bank Holidays: 10am - 9:30pm (both hospitals) Smoke on hospital grounds as it is not permitted anywhere on our hospital sites to protect our patients, visitors, staff and buildings from the damages and consequences of smoking. Visiting hours. Location: Outpatients Department, on the ground floor. Our members of staff work directly for the benefit of the public and it is not acceptable for them to be the subject of violence or abuse while caring for patients. Location: Access is via the main doors, the Phlebotomy team are in Area A. You may bring items of food like fruit and snacks for a loved one. Ward 23 has an open visiting policy so visitors are able to come at anytime during the day and before 8pm in the evening. We recognis… Visitors will have to book in advance to ensure the wards do not get over capacity. If you have regular blood tests and have been asked to have these, please ensure you have blood forms at home available; if you haven’t please contact your specialty to have some sent to you in advance of your blood tests. Location: Near Brookfield House, just off North Road - map here. 01908 995 473. 01908 995 473. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details • Your visiting session must be agreed with the ward manager or in their absence, the nurse in charge, before your arrival. Their different specialties and after reviewing the intelligence we hold from feedback about services visit, as deemed by. Ward staff will Direct you to the nurse in charge before giving a patient brought. Are also able to come at anytime during the day and before 8pm in the.. 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