We have a specific week in September this year we want to go. Read employee reviews and ratings on Glassdoor to decide if Interval International … Booked an exchange during Christmas week (which included a $200 exchange fee + I paid for their $59 change insurance). Here For You During COVID-19 all Interval International reviews worldwide (165 reviews) Claimed Profile. 5 50. Re: Interval International . Ask a question about working or interviewing at Interval International. How to Answer: What Are Your Strengths and Weaknesses? Nice people, great benefits, flexible schedule (compared to other call centers), possibility to enjoy resorts, opportunities for free travel to international resorts, free and private parking, nice working environment, HR is always available to talk to you if you have an issue or concern, you have an awesome training course for a whole month before you hit the floor. Hi Cynthia, thank you for sharing your feedback. Based on 165 reviews. Your response will be removed from the review – this cannot be undone. With resorts of every style and size located all over the world, members can take advantage of the value added services by upgrading their membership level. Please send us an email to connect@intervalintl.com, with your membership information and contact number so that a senior member of our customer service team can review your account to further assist with your options. Hello Keighley, and thank you for your feedback. This will replace the current featured review for targeted profile. I would like the consideration of rebboking without paying a fee .. its only fair because I already paid it. Wednesday, July 29, 2009. Original review updated by user Dec 25, 2020. Blog article. We had a very easy experience arranging to use the one-bedroom in Kauai and banked the studio with Interval. I swear I've never interacted with customers so rude and entitled before and I used to work in the fast food industry. We regret to hear of your experience on our website, and would like to further assist you with making any changes you may still need. Pros & Cons are excerpts from user reviews. We regret to hear of your experience with receiving a refund, and would like to hear more of your feedback to help rectify this matter. Thank you, Pat Taylor, Director Customer Experience - Interval International. Review #2288941 is a subjective opinion of poster. Caring managers and good environment. 8 Questions You Should Absolutely Ask An Interviewer, "Bilingual Customer Service Representative", "No room for growth in certain departments". Training is sub par and some of the customers you have to deal with have the mentality and attitude of infants. 7 years ago. Better food off premise. Rights Reserved, You Are About to Contact PissedConsumer.com. User's recommendation: Be warned I was told I would have to pay fee again because I changed date due to COVID-19 not good business in this already difficult time. The algorithm is subject to change in future. Hello Rebecca, thank you for sharing your valuable feedback. This feature is currently under development. It is definitely NOT a 4 or 5 star hotel as stated. 3 34. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Glassdoor will not work properly unless browser cookie support is enabled. This company is truly awful. Are you sure you want to replace it? Interval International Vacation Ownership. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. My friend & i recently booked a trip through his time - share, interval international, to go to the costa maya reef resort in belize, central america scheduled for 8 / 18 - 8 / 25 / 07. 3.7. I feel customer service was poor I booked a certificate to Cayman Islands and their airport and facilities will be closed IT would have been nice to be able to put the certificate back to my account with no further fees. Customer Service Representative (27) Vacation Advisor (5) Manager (4) Reservation Agent (4) Travel Advisor (4) See more Interval International reviews by job title. If you don't bring lunch, you will have to deal with old snacks from the kitchen (not free), since the location is far from everything and you don't want to drive away from the building when you have only 15/30 minutes of break. 3 34. Our community is ready to answer. So I rescheduled the trip for Aug but could only get a 2 bdr at this time. Ask a Question. Glassdoor has 123 Interval International reviews submitted anonymously by Interval International employees. Want to know more about working here? The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Overall rating. Every one stays there for years, so if you're looking to be a part of management, be ready to wait 10-15 years. They have flatly refused to be flexible at all. They are always walking around, chatting, gossiping, eating and laughing, but never actually working. I want to move the trip to February but have been told that Ill need to use extra points, and the week that was booked/cash voucher, will not be credited or refunded as travel had to be completed this year. We regret to hear of your experience with rescheduling your vacation due to lack of availability. Hello Jonathan, thank you for sharing your valuable feedback. Overall, I might give it a 1. We would like to hear more of your feedback to help rectify this matter. We regret to hear of your experience with rescheduling your vacation due to the coronavirus pandemic. What can we help you with? Glassdoor has 116 Interval International reviews submitted anonymously by Interval International employees. 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