You may file your claim for unemployment benefits in Massachusetts by phone or online. When I enter my 2013 start date – I receive a message that it is not in the correct range. You should be able to do a reset by either calling the Claims Center or by visiting https://www.mass.gov/unemployment-insurance-ui-online. The best option to consider is visiting an office in the vicinity if feasible. In that case, the best option would be to consider visiting an office in the vicinity. How I can fix it? Contact Us To help us better serve everyone, please: Review our website for answers to common questions about unemployment benefits related to the coronavirus. Your Alien Registration Number if you are not a US citizen. She has tried dozens of times to file a claim online. Email. I found that it’s harder to get someone on the line when they first open, around lunchtime, and just before they close. Write an online complaint to your States Attorneys office explaining how Unemployment is refusing to pay you and that they will not rectify the problem on your claim. The Department of Unemployment Assistance said it was likely due to the high volume of people certifying claims. In order to get through on the phone, keep calling over and over, eventually you’ll get through and get placed on hold for 20 mins or so. Massachusetts Unemployment Rate Massachusetts Laborforce Rate National Unemployment Rate National Laborforce Participation Rate; 5,667,500: 3,578,300: 3,337,200: 241,100: 6.7: 63.1: 6.7: 61.5: The labor force estimates for towns with 2010 Census population of less than 1,000 were produced using the BLS methodology, but are not official BLS estimates. How do I schedule a call back from Mass Unemployment? Can’t get through the telephone loop system to get help with job description over the phone. Please try calling the phone during off-peak hours and also consider visiting an office in the vicinity if that’s convenient. I have called many, many times and been told my claim would be escalated, but no action has been taken. Keep getting hung up on. No one replied. hi i really need help i’ve filled out the unemployment help page like 6 times this week to get a callback but ive received nothing. Even the random lady i got on the phone had heard of the company shutdown said there was alot of claims from there i dont understand why she wasnt able to just change it. Please fill out the info to the best of your knowledge. I don’t know what to do anymore. The problem: I don't know how to request a call back from unemployement. But I never got my claim. I have no way of contacting unemployment because offices are closed for god knows how long… and I can’t log into my account because I forgot my password and when I try to reset it, it says unexpected error. ? No response. What should I do? Bull fix the problem stop giving a run around and do your jobs or let the ones waiting on their money take over we would like a check, No I’d how can I get the state to recognize me. Enter your zip code to get started. I’m so sorry for all you’re going through- it’s awful! I received one payment today but I am unable to figure out how to receive all the back weeks from March. Considering the pendency, phone support will be limited. The sad thing is I wasn’t even approved for that much money, but with the backlog of money I am owed…..it will help me survive til I go back to work. You can search online with relevant keywords. Things moved swiftly after that. This is in MA. We need to wait for them to contact us. Massachusetts’ $8.2B state payroll, raises called a ‘sick’ trend during pandemic It could spell disaster in Massachusetts, which boasts the highest unemployment … On my homepage it shows the claim paid, tax deductions taken but I still have not received my check. Monday through Friday. I’m constantly cut off and hung up on. Please be patient. Inform them you would like to have it escalated. Please try finding answers online since there might be limited phone support due to the shortage of staffing. Please have this completed asap. Just wait patiently. Hey Michael, are you still waiting? So what I get is be patient. I sent in my documents Multiple times so the pending issues can be updated. I also don’t see any email address I can use to get my questions answered and respond to the request for information that I see in my Unemployment profile ‘inbox’. Shorter waiting times can be expected later in the week. We advise against calling or visiting the office, as you may not get a response instantly. Mass.  ×  can anyone please let me know how to talk to a live person… ive been trying for months, left call back no help…………. I have not received a check because my status was mistakenly listed as “quit.” I did not quit, and my employer said they will try to help to fix this. My brother has been trying to do that for two weeks, to no avail. I made a mistake filing for the current week clicking a ‘unable to work’ option. Boston Unemployment Office: 210 South Street, Boston, MA 02111: … If you anyway to help I would greatly apprechate it. To receive unemployment insurance benefits, you need to file a claim with the unemployment insurance program in the state where you worked. Please try finding answers to your question online. I was told that there may be exceptions due to the stimulus package that has been passed. How can they do this to people right before Christmas. Someone from thier office will get on it. The Massachusetts unemployment insurance is a state sponsored program that offers temporary financial assistance to unemployed workers in the state of Massachusetts. My husband has been out of work since 3/17/20 due to COVID-19. You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. These ‘holds’ that they put on all reopened unemployment claims are a joke – I get that there is SO much fraud involving unemployment – but we have called daily for 6 weeks and verify ALL information everytime – we ask them to call back so we can prove that we are real people. We live on Martha’s Vineyard. Sometimes you just have to talk to a live person to get answers to your questions. I would love to hear from you. While receiving benefits, you’ll be required to file Massachusetts unemployment … And it takes forever to get through to even enter your SSN. 3. Step2 I spoke to a live person today. When you exhaust all of your awarded unemployment compensation on your current claim in Massachusetts, you may be eligible for an extension of benefits. This page, Department of Unemployment Assistance (DUA) contact information, is, Department of Unemployment Assistance (DUA) contact information, in the scale of 1, Strongly Disagree, to 5, Strongly Agree, Professional Training & Career Development, If you need to contact the Department of Unemployment Assistance, please click here. I have also requested a call back by phone and have gotten a verification number . Call 877-626-6800 from area codes 351, 413, 508, 774, and 978 or 617-626-6800 from any other area code. I have made 2 complaints to the Massachusetts States Attorney and it seemed to have helped my claim. So you won’t through that day. I need to converse with a person. Make sure to check the status at regular intervals. Why is this taking so long? How on earth to I get in touch with an actual person? If you feel like you need to file an unemployment appeal, you can do so by: 1. https://www.mass.gov/unemployment-insurance-ui-online, A Detailed Guide To The Extended New York Unemployment Benefits. Not an automated machine. Might seem like they only have one site but get the actual emails to representatives if they are not picking up calls. The key is to call immediately first thing in the morning and not wait until high call volume time later on in the day or evening. You should contact your state's unemployment insurance program as soon as possible after becoming unemployed. Still nothing! Please visit https://www.mass.gov/topics/unemployment for contact details including office locations. Please call the Claims Center for assistance. How am I to get someone on the phone? They anticipate these reviews to take 3 weeks or longer. I reached out to my state rep this morning and received a response within 30 minutes. I have a medical disability and cannot pick up my meds. Fraud is continuing to hit the state Department of Unemployment Assistance (DUA) system.The fraud warning that DUA posted on May 27, 2020 is still in effect. How much do you agree with the following statements in the scale of 1, Strongly Disagree, to 5, Strongly Agree? I got some monetary issues on my account and They keep telling me someone needs to work on my case but no one has been working on it for weeks. It may be a temp. Help with Massachusetts Department of Unemployment Assistance Claims. As of today, our cell phones have been turned off for non-payment and our belongings in storage are going to auction. Contacting Massachusetts Department of Unemployment Assistance - by phone or otherwise While 617-626-6600 is Massachusetts Department of Unemployment Assistance's best toll-free number, there are 2 total ways to get in touch with them. My issue has been escalated 9 times since June with no resolution. Before contacting them, items GetHuman-erigo may need: Name, Email, Phone number or other identifying information . When she does get a call back, the person tells her that someone else ! The customer service reps are only able to give you information about your case. This is MA Dept of Unemployment. In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. What can I do? THIS IS NOT RIGHT!! There are two types of unemployment benefits extension. I received an email from MA DUA and I sent back the info they asked for. Suzanne- I am in the same boat, it has been 10 weeks for me I call I get the same BS my claim was escalated after I called Governor Banker Constitutes did everything I was suppose to do and now NOTHING! Contact information for unemployed workers (en español) Start here. Unfortunately, Massachusetts Department of Unemployment Assistance does not offer live chat as a channel for customer service at this time. Here’s the link – https://www.mass.gov/unemployment-insurance-ui-online. So all the money I pay into it will just be taken by the state? Hi, I filed for unemployment after I lost my job on March 27. We recommend you apply for UI benefits online. I received a letter stating I could fill out the enclosed wage correction form, it was however not included…where can I find this online? The form should be available under the “Resources” section of the Unemployment Office’s website. I immediately sent in an appeal over a month again priority mail. If you hear “thank you for calling….” you’ll get placed on hold. Please wait for an update from the office. Any thoughts? please help. Both My wife and I solely depend on it being open for our income. Frequently-asked questions about unemployment and COVID-19 from employers, answered. How am I to know if there is an issue when nothing is provided online except “pending”and I cannot talk to a single person. But reaching the unemployment office to get a claim approved can still be a challenge — in some states, the only way to file a back-dated claim is by phone. Visit the COVID-19 page for the latest info. None of the offices are open! Continued Assistance for Unemployed Workers Act Unemployment Insurance Programs. I have been trying to call all morning and the automated system keeps disconnecting me after I hit the customer service prompt . Massachusetts: 26 weeks $823/wk max $1,234 with dependents: Massachusetts Department of Unemployment Assistance : 617-626-6338: Michigan: 20 weeks $362/wk max: Michigan Department of Labor and Economic Opportunity: 1-866-500-0017: Minnesota: 26 weeks $740/wk max: Minnesota Department of Employment and Economic Development: Twin Cities Area: 651-296-3644 … 7 weeks waiting here. Sarah Vachon, Robert Barish and Norma Doane are among dozens of frustrated viewers who have reached out to NBC10 Boston Responds after having issues obtaining unemployment benefits. I just got everything resolved in August. While some states automatically file your extension application for you, Massachusetts does not. Springfield, Massachusetts Unemployment Compensation Attorneys An Unemployment Lawyer in Springfield Working with Individuals Who Have Lost Their Jobs If you have lost your job through no fault of your own or have left your employment voluntarily because of unacceptable workplace conditions, you may be entitled to significant unemployment benefits. I did get a human on the phone a couple of weeks ago telling me I am waiting on an auditor. Need to file a new claim how do I get past this pre-recorded loop. 40 Monroe St I have tried repeated. Mass.gov® is a registered service mark of the Commonwealth of Massachusetts. I applied online for unemployment and i have been getting request for a doctor statement when am not sick , am only out of work because they had to close due to COVID-19 . CLAIMANT ID:   10578286. EVER!!! If you’re not in a position to visit an office, I suggest you work your way through various phone numbers. Our automated Payment Status Line at (617) 626-6563 is operational to check your claim or benefit payment status. Do not include sensitive information, such as Social Security or bank account numbers. For unemployment claims: 800-318-6022. I started my claim a month ago. seven It’s better if you call the office again to get a sense of the turnaround time. Each time I call the center, an automated message says that the office of unemployment telecenter is closed even though their hours are stated as opening at 8:30AM. Please try finding answers online since there might be limited phone support due to the shortage of staffing. I have been waiting for an adjustor to be assigned for three months. If you are thinking about quitting a job, you may have additional questions about how that affects unemployment. Governor Banker Constitutes if they have issues. Remember, your elected officials work for YOU. You can reopen your claim, be interviewed if there are any issues affecting your eligibility for benefits, obtain up-to-date information on the status of your claim and UI benefit payment check, and resolve problems, all by telephone. I’m going through the same experience right now, but am at 5+ weeks, so not as bad as you. There will be a delay considering the number of applications that are being processed. My payment has been on hold for 4 months with no answer as to when I will receive any money. Hope this helps. I try calling them and I get put on hold then it just disconnects. Don’t forget your deep breathing! I submitted a claim in April. Payment status line says no payments have been made…I don’t know what else to do and have no way of knowing when I will receive the benefits. More information I have tried this several times since . I’m out of work and don’t know what to do… Need a solution! I was approved for unemployment benefits over 2 weeks ago. I really don’t know why people answer the phone. I send the office a letter everyday and keep track. while my account is still on prenote and i cant find my money in my bank account yet payment has been issued. The Unemployment Office might be inundated with pending requests. Massachusetts unemployment benefits include temporary financial assistance to jobless state residents as well as services to obtain new professional prospects.  =  Please check after a day or two. You do not need to use up all your unpaid sick time, vacation time, personal time. How do I file if I have no proof of my hours? Stop insulting our collective intelligence with these standardized comments!! 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